I sit here wrapped in a silk leopard print wrap, a stained white tank top, over-sized fleece shorts, a black guard on my overworked right wrist, and floor debris on the bottoms of my bare feet. My hair, strapped into a ponytail last night, has evolved into a tropical island assemblage complete with the dreaded ‘palm tree’ up top.
This is normally a private moment in my day when I take in my required caffeine dose (a quart before 10 a.m.) and align my cranial synapses, however, five minutes ago a woman tapped on my door. I am not normally in the habit of opening my door this early in the morning, but it is a hotel and I’ve heard the cleaning staff puttering down the hallway for the last 30 minutes. I was pretty sure if it was some freakoid, the maids would make short work of him.
It was not a freak at all, but a maid, speaking Spanish and French, which is a lot better than a maid speaking German and Italian. This way I have a 20 per cent chance of communicating, as opposed to the .03% chance with the latter. Armed with towels, she said something about the bathroom.
Housekeeping and maintenance is constant in the hotel – they change vent filters, tinker with the plumbing, install new smoke detectors, upgrade the phones, and so forth. They’re busy people, and so I loathe to send them away. I let the woman in thinking she was going to replace the towels in the bathroom.
I was wrong about that. As I sit here like the Queen of Sheba, she is engaged in all-out housecleaning, scouring the bathrooms, doing the floors, the sheets and so forth.
I don’t speak enough French/German/Spanish/Italian to tell her we get maid service once a week on Saturdays, not daily, and to send her away might distress her, so I tidied up the kitchen in an effort to stay out of her way while giving the appearance that I am a contributing member of society. Now I am out of things to do, so I just sit here and tap away on my keyboard.
I am always a little uncomfortable with maid service. It is because I expect them to be something like the first maid all of us know: Our mothers. Maybe I am waiting for the scolding about leaving the sink full of soapy water soaking socks or failing to pick up after myself.
We have employed maids twice in our lives. In Spain, we hired a Filipino maid who spoke not a word of English, except to state her hourly rate, which was quite steep. We had a yellow labrador at the time who shed buckets in the Madrid heat (no air conditioning) and I could not keep pace, so we tried out the hired help route. It turned out that maid was worth every penny. I have never seen, or even aspired to the standards that she set.
Google the word "maids" and up will come a lot of images of sexy short-skirted women, but the truth is most maids look like this. We have a friend who for a time worked full-time as a maid, and she had muscle definition that would make Jillian Michaels' jaw drop. It's physical work.
She also gave me the weirdest and most delightful moment I have ever had in my housekeeping career – when she came in the house, I only had to point at something and she would set on it like a doberman on a rabbit. I had spent more than 18 years trying to get my own children to do house chores on command, so it was a singular experience to assign a task without having to apply a tremendous amount of argumentation, pressure and browbeating. I don’t even remember that woman’s name, but I adored her and recommended her widely to all.
We hired our second maid in Victoria when the boys were in university and Dave and I both worked full-time at demanding careers. She had a house key and came during the day when we were away. That felt odd to us, but it was that or perish in a bacterial stew of our own making.
Then one of our sons came home early to find the maid’s five-year-old daughter and teenaged son hanging around while she worked. That did not feel good to me, although I could certainly understand the pressures a working mother feels. I wished she had asked me first. The five-year-old made me nervous because I have never trusted a child to not swallow bleach, or pull things down from the counter onto their heads with dreaded effect. Having heard emergency doctors exclaim, “Hi Jo, what’s he done now?” more than once, my apprehensions are valid. My house at the time was not childproof.
Jennifer Lopez, all starched and pretty, but if she saw what our hotel maids saw this morning, namely me in my sleepwear, she would have looked for other work.
The teenager made me nervous because who isn’t nervous around teenagers? What is to say he wouldn’t scope out the place and then return some night with his friends and a pick-up truck. I’m not saying all teenagers would do this, but I would like to have eyeballed the kid first to make my own appraisal.
We tolerated this for a while, but then some DVDs went missing. Too mortified to make accusations, we discharged the maid on the grounds that we just felt weird having a maid. She was very gracious and went on her way. She was a fabulous maid. We had two labrador retrievers at the time, so our house’s shed-fur content had reached factory-rated levels.
We fumed about the suspected theft, until some weeks later we found all the missing DVDs in a laptop bag. Our guess is that the five-year-old fiddled about while her mother worked, and just put them there, probably to be helpful. We were very glad we had kept our suspicions to ourselves.
The hotel maid is now done. Someone will probably tell her she did the room for nothing. I haven’t seen her before, so she must be new. I know all the maids here – they school me in French and Italian every time they catch me in the hall. It is a lot like having a dozen mothers, waiting to correct me, improve me and appraise me every time I leave my room. They are adorable, and they work hard. We should respect them, just like we should respect our mothers.
Post-note: The Head Housekeeper is now in my room. She has discovered the new maid’s mistake and is rattling on in French that curiously I understand. My mother is French. I’ve heard this tone many times before. She is put out that the new maid goofed. The Head Housekeeper, Isabella, runs this hotel with an efficiency that NASA administrators could appreciate. Amid profuse apologies over the mistake, she has explained that the room will not be cleaned tomorrow. Just as when my brothers were in trouble with my Mom, I am glad that I am not the one under fire.